Content reviewer
Quality Assurer, Fundza Training Institute
Nyaku Thema has worked in quality assurance for nine years. At Fundza he checks that training delivery, assessment and record keeping hold to the standards the QCTO and the SETAs require.
Role
Quality Assurer
Years in quality assurance
Nine
Office
11 Van Riebeeck St, Mokopane
Reviews on this site
The compliance pages
A quality assurer is the person who checks the training against the rules before anyone outside has to. Nyaku Thema looks at how a course was delivered, how the learner was assessed, and whether the record behind it holds up.
The aim is consistency. A learner who trains in March should be assessed to the same standard as one who trains in October. An employer should receive the same quality of certificate either way.
Each of these is measured against the guidelines of the Quality Council for Trades and Occupations (QCTO). The same applies to the rules of the Sector Education and Training Authority (SETA) for the sector concerned.
Nyaku Thema brings nine years of quality assurance experience to Fundza. Length of experience counts here because requirements change. The person doing the checking has to know what the current standard asks for, not what it asked for three years ago.
His focus is on compliance, consistency and continuous improvement. Where a check turns up the same gap twice, the answer is to change the process, not to correct the file again.
The compliance pages on this site set out what South African safety law asks of an employer. Nyaku Thema reviews each one before it goes live, and again when a requirement changes. An out of date page on this subject is a real risk to the person reading it.
Every page he reviews carries a line naming him as the reviewer.
Which bodies Fundza trains to, and how an employer can verify a certificate Fundza has issued, are set out on the accreditation page. Questions about a particular course, its assessment or its certificate can go to the office in Mokopane through the contact page.
Fundza trains groups on site anywhere in South Africa, and at its centre in Mokopane. The same checks described on this page apply to a group booking as to an individual learner.
