A photocopy in a file proves very little. Every certificate Fundza issues is also loaded onto the Fundza portal, where the learner and their employer can pull it up, check the expiry and hand an auditor something that can be checked at source.
Certificate verification means confirming that a named person actually holds the certificate they say they hold, and that it has not expired. It is not the same as being handed a certificate. A printed certificate shows what somebody was given on a date; verification shows what the training provider’s own records still say today.
Fundza Training Institute issues certificates directly to the learner and loads the same record onto the Fundza portal. Learners sign in with their identity or passport number and download their own certificates. Employers with a company account see the records for the learners linked to their company.
A learner who no longer works for you can still log in and download their own certificates, because the certificate belongs to the person rather than to the employer who paid for it.
Each record on the portal carries the course the certificate was issued for, the date the learner completed and was certificated, the expiry where the certificate has one, the type of certificate or licence, and the registration number of the assessor who signed it off. That last one matters at audit, because it is what links the assessment to a registered assessor rather than to a signature nobody can trace.
Two honest limits, worth knowing before you rely on this.
Most of the trouble with certificates is not fraud, it is expiry. A crew that was fully ticketed in March is partly out of date by October, and nobody notices until a client asks. Because the portal records the expiry against each certificate, you can work through your own list and see what is about to fall due rather than waiting to be told.
Refreshers are cheaper and shorter than first-time certification, which is the whole argument for catching them early: a Working at Heights refresher is R980 against R1 628 for the full course, and a forklift refresher is R1 204 against R6 010. Where a batch of certificates falls due together, group bookings and pricing covers how a crew is quoted, and on-site training covers having it done at your premises.
If your company has trained with Fundza and you do not have a company account, or you have one and cannot see learners you expect to see, tell us the company name and who should have access and we will sort it out. Learners who have lost their certificate should sign in with their own identity number rather than asking their employer, since the record sits against the person.
No. The records are behind a login, because they are people’s identity numbers and training histories rather than public information. If you need to confirm a certificate and you do not have portal access, send us the learner’s name, identity number and the certificate you are checking and we will confirm it.
Yes, but not from your own company account, which only lists learners linked to your company. The quickest route is to ask the contractor to sign in and download it in front of you, or to send us the details to confirm. Asking the holder to produce it from the portal is the strongest check available, because it comes out of the provider’s records rather than off a printer.
Tell us, with the learner’s name and identity number and a copy of what you were given. A mismatch is usually an administrative one, a name spelt differently or a certificate issued under a slightly different course title. It is still worth raising, because the record is what an auditor will be shown.
It depends on the certificate, and not all of them expire. Where a certificate has an expiry, the portal records it against that certificate, which is the figure to work from rather than a rule of thumb. The individual course pages state the validity where it is set, and a refresher renews it.
To the employee. Your company account gives you visibility of the learners linked to your company so that you can run your own compliance, but the certificate is the person’s own record and they keep access to it after they leave. For your file, download what you need while they are with you.
It proves one part of it: that a named person was trained and assessed. Compliance also needs the written appointments, the records kept on site, and the registration documents a client asks for, such as the letter of good standing. Certificates are the evidence; the file is where that evidence has to be able to stand up.
Tell us the company name and what you are checking. Call 087 630 2506 or use the form below. Already have an account? Open the company portal.
